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FAQ / Contact Us



 help.png What happens when hotel pick-up/ drop off is not available?

When hotel pick-up/drop-off is not available we will send you an extra email with instructions on how to get to you,

where you need to go for your reservation meeting location . 

 help.png How can Visit Miami Tours provide such low prices below retail prices, when most other tour companies are charging
a lot much more money for the exact same tour(s)?

There are several reasons we are able to offer our customers great rates.

For one, our entire operation is online and therefore our overhead costs are substantially lower than our competitors who must pay expensive office rents in order to operate.

Secondly, our network of contacts in the tourist industry is very large, and we, are constantly searching to find you great value and exceptional
quality. Moreover, we simply believe in volume business, and are dedicated to providing our clients with the most value for their money.
Lastly, we are NOT affiliated with any companies in the time share industry and are free to charge the lowest possible rates with out
any need to offer enticements in order for you to get the lowest possible price.

help.png Do I need a passport to go to the Bahamas?

 Yes, all people entering the Common Wealth of the Bahamas must have a valid passport.

help.png Are there any strings attached and/or do I need to attend any kind of time share presentation to get these great deals?

who wants to take advantage of them and all offers come with NO strings attached.

help.png Do you provide the same tours as the other companies which cost more?

Yes, absolutely. We use the same or better tour operators as our competitors, and these operators provide the exact
same tours and activities to our customers as they do to anyone else. So don't be misled.

help.png More great reasons why you should book with Visit Miami Tours?

  • By offering bundling and packaging we give you more bang for your buck!
  • We offer no haggling, no hustle, no pressure worry free booking services.
  • We offer FREE rescheduling services for those of you on the go and desiring a spontaneous, worry free vacation. 
  • Professional and dependable operators and partners 
  • All our operators are Fully licensed and insured
  • No hidden costs, taxes or fees !
  • Free door-to-door service!
  • Secure online booking!


(Privacy Policy


1) Introduction is a privately owned and operated company. We are committed to safeguarding the privacy of our website visitors; this policy sets details how we will use and protect your personal information.

(2) What information do we collect?
We may collect, store and use the following kinds of personal data:

(a) information about your visits to our website, including navigation, and other useful information with the purpose of improving the user experience of your online visitors.

(b) information about any transactions carried out between you and us on or in relation to this website, including information relating to any purchases you make of our services- WE DO NOT, HOWEVER, STORE, SAVE, OR COLLECT CREDIT CARD INFORMATION.

(c) information that you provide to us for the purpose of registering with us and/or subscribing to our website services and/or email notifications.

(3) Information about website visits
We may collect information about you computer and your visits to this website such as your IP address, geographical location, browser type, referral source, length of visit and number of page views. We may use this information in the administration of this website and to improve the website's usability.

(4) Using your personal data
Personal data submitted on this website will be used for the purposes specified in this privacy policy or in relevant parts of the website.

We will not provide your personal information to any third parties for the purpose of direct marketing with the exception of our affiliate network partners.

(5) Other disclosures
In addition to the disclosures reasonably necessary for the purposes identified elsewhere in this privacy policy, we may disclose information about you:

(a) to the extent that we are required to do so by law;

(b) in connection with any legal proceedings or prospective legal proceedings;

(c) in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk); and

(d) to the purchaser or seller (or prospective purchaser or seller) of any business or asset which we are (or are contemplating) selling or purchasing.

Except as provided in this privacy policy, we will not provide your information to third parties.

(6) Security of your personal data
We will take reasonable precautions to prevent the loss, misuse or alteration of your personal information. Of course, data transmission over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.

(7) Policy amendments
We may update this privacy policy from time-to-time by posting a new version on our website. You should check this page occasionally to ensure you are happy with any changes.

(8) Third party websites
The website contains links to other websites. We are not responsible for the privacy policies of third party websites.

(9) Refunds
Account credits and/or vouchers for future use.

(10) Contact
If you have any questions about this privacy policy or our treatment of your personal data, please email: 



Please read the following information carefully. This constitutes an Agreement between You (the "Customer") and Visit Miami Tours 

- On most tours and activities, there is no refund for cancellations. All cancellations must be received by telephone, email, fax, or mail. Should a different policy apply; varying cancellation policies will be noted on the web site on tours/activities where a different policy applies. There is never any refund for cancellations made within 24 hours of the tour/activity date and "no-shows" on the day of the tour/activity. NO REFUNDS ON DEPOSITS | DEPOSITS ARE NON-REFUNDABLE


VMT Group LLC. provides a ONLINE booking service, and Customer agrees that VMT Group LLC. has earned the full price of the booking service collected for processing orders whether or not Customer redeems the tickets or uses the tour/activity services requested. VMT Group LLC. provides booking services and delivers E-Tickets via the Internet, and Customer accepts that this is the service rendered by VMT Group LLC. VMT Group LLC. does not sell merchandise; VMT Group LLC. provides booking services exclusively and is not an operator. In booking tickets, VMT Group LLC. is acting as an agent for the online customer in obtaining the requested ticket. Once booked, the ticket is the property of Customer. In conformance with the agency agreement herein, VMT Group LLC. may charge a portion of the total amount you have authorized to be paid to VMT Group LLC. and may charge the balance of the total amount you have authorized to be paid directly to the supplier and/or operator selected as an independent operator or provider by VMT Group LLC. The sole purpose of VMT Group LLC is to link customers to providers of services and customer needs. 


Hosted online videos and picture gallery content on our website are posted for entertainment and illustrative purposes ONLY. Web content is for illustrative purposes and is not necessarily an exact replication and/or description of the actual tour, activity, rental, or otherwise. During special events and holidays all normally available attractions may not be accessible. VMT Group LLC does in no way infer or otherwise contend that this content is representative of actual tours and activities being booked online. There is no implied affiliation, association, by necessity to the posted content and their respective businesses. In the event that you are not satisfied with the service provided by one of our independent operators, you must contact and seek remedy with the operator and/or independent contractor directly. While we do everything possible to provide the best service, any and all complaints and/or refund inquiries should be directed to the company providing the service. Booking fees as aforementioned are NOT refundable.


- You may also email cancellations by going to our contact form or contact us at 3054821138. Be sure to include the following: the full name under which the reservation was made, your email address, indicate whether you booked the tour/activity online or by telephone, the date of your tour/activity, the name of the tour/activity that was booked, the date of the credit card transaction (the date you placed your tour/activity order with us), the amount of the transaction, a telephone number where you can be reached if necessary, and a brief explanation of the reason for the credit/cancellation request. 
- All cancellations must be made with VMT Group LLC., not directly with individual suppliers. 
- VMT Group LLC. is not responsible for any other travel arrangements affected due to cancellations, whether by the Customer or by VMT Group LLC.

COMMUNICATING WITH VisitMiamiTours and VMT Group LLC. what's app +1 305-482-1138




+1 305 482 1138